PolyConnect 2.0 remote supervision and preventative maintenance

THE CONNECTED SOLUTION FOR PROFESSIONALS AND PRIVATE INDIVIDUALS

More than just an ordinary heat pump management tool, PolyConnect communicates directly with the POLYTROPIC Technicenter and enables SECURE REMOTE MANAGEMENT of heat pumps: supervision, preventive maintenance and easy servicing.

 

iStock-1212957482

MANAGE YOUR SWIMMING POOLS REMOTELY

POLYCONNECT Pro centralises and displays in real time all the data from the connected equipment.
The data is displayed and controlled from a computer, tablet or smartphone.
The information is relayed to both the pool professionnal and POLYTROPIC’s Technical Service, who can then anticipate any problems.
In the event of a malfunction, our technicians are immediately informed and can intervene remotely depending on the problem encountered.
NO NEED TO TRAVEL TO SEE WHAT THE PROBLEM IS!

POLYCONNECT_mackbook-montage_2023
iStock-1024716430

Video demo

OPERATION

SIMPLE AND INNOVATIVE !
The Wi-Fi module is installed externally for better signal reception and as standard on all our Inverter Swimming pool Heat pumps.
*with exception of the Cryo Inverter

Bluetooth functionality for an easier and faster pairing. Wi-Fi network and password are sent directly to the swimming pool Heat pump from your smartdevice

visu polyconnect1

Benefits for pool professionals

picto_branchement_2022_1

SIMPLE AND INNOVATIVE !

The Wi-Fi module is installed externally for better signal reception and as standard on all our Inverter Swimming pool Heat pumps.
*with exception of the Cryo Inverter
Bluetooth functionality for an easier and faster pairing. Wi-Fi network and password are sent directly to the swimming pool Heat pump from your smartdevice

4G

4G OPTION

-Allows for the connection of the Swimming pool Heat pump without a fixed Wi-Fi network
-No configuration necessary-once the system is powered up it automatically connects and then communicates with our Technicenter
-4G capability allows for a connection almost anywhere

picto_gestion a distance_2022

REMOTE MANAGEMENT

A true preventive maintenance tool, the information is transmitted to our TechniCenter, which can then remotely anticipate problems, access the settings and adjust, optimise or even update the heat pump accordingly.
The connection via Modbus enables access to all the heat pump settings and allows for their modification in “direct mode”.

Firmware is automatically updated remotely with new features-no manipulation is necessary

picto_proactivite_2022

PROACTIVITY

Thanks to error code feedback, the TechniCenter can remotely initiate an appropriate After Sales service procedure immediately, even before the pool user becomes aware of a possible issue or its consequences.

picto_conseil_2022

EXPERT ADVICE

The TechniCenter will be happy to advise you on the efficient management of your swimming pools along with all the possible energy savings for your customer.

picto_efficacite_2022

EFFICIENCY

PolyConnect is linked to the POLYTROPIC TechniCenter and provides our technicians with an overview of the line of connected systems as well as their individual status.
In the event of an error code, they can access the device settings via their secure interface to resolve the fault. There is no longer any need to send a technician to the installation to check on the problem, collect basic information or make adjustments to the equipment.

Advantages for your customer

Thanks to the smartphone remote management application, your customer will have access to:

+ COMFORT

Access to all settings at any time.
(e.g.: heating your pool or changing the temperature while away from home)

+ EASY TO USE

Access to technical documentation, video tutorials, operating manuals is preventive, problems are anticipated and eventual malfunctions corrected remotely.

You live several lives while reading

+ ENERGY SAVINGS

Possibility of real-time monitoring, correct operation and receipt of advice/scenario notifications. (e.g.: “Don’t forget to switch on your heat pump to benefit from
this sunny weekend!”)

+ SERENITY

Thanks to our POLYTROPIC customer service specialists who monitor and provide real time remote technical diagnosis and intervention.

 

CONCLUSION: a functional and well-maintained pool at all times!

polyconnect2.0

The app in detail

POLYCONNECT IS A SECURE, FREE, AND USER-FRIENDLY APPLICATION

Thanks to an intuitive interface, it enables remote control of the heat pump via a smartphone or tablet: machine status, water temperature, external temperature, filter pump operation, heating temperature set point, operating mode selection, alarms, programming of operating ranges…

A MUST FOR YOUR CONNECTED CUSTOMERS WHO WANT FULL CONTROL OF THEIR DEVICES!

In order to ensure a complete follow-up, all the data collected from the systems connected with Polyconnect, is stored for five years:
• all alarm history
• internal temperature sensor probes
• the operating time of compressors, pumps, etc….
• user settings

PolyConnect was developed by our internal departments and all our servers are based in France (GDPR compliance).

 

The application can be downloaded from the Apple Store or Google Play,

Consult the General Terms of Use of Polyconnect

POLY_PolyConnect app

An open system and a solid partnership

Our salt water or chlorine treatment solutions are compatible with PolyConnect and can be remotely managed via the mobile app, with the same functionality and history as the Polytropic heat pumps.

POLY_PolyConnect traitementeau piscine

PolyConnect is installed as standard on the:

-25
An eco-friendly swimming pool heat pump
-15
The intelligent swimming pool heat pump!
-10
Unique design and high technology
-3
Performance and customization
-3
Innovative design with a low space requirement
-15
Large pools specific
-15
Make your pool heating disappear

Download the product sheet