PolyConnect 2.0 remote supervision and preventative maintenance
THE CONNECTED SOLUTION FOR PROFESSIONALS AND PRIVATE INDIVIDUALS
More than just an ordinary heat pump management tool, PolyConnect communicates directly with the POLYTROPIC Technicenter and enables SECURE REMOTE MANAGEMENT of heat pumps: supervision, preventive maintenance and easy servicing.
MANAGE YOUR SWIMMING POOLS REMOTELY
POLYCONNECT Pro centralises and displays in real time all the data from the connected equipment.
The data is displayed and controlled from a computer, tablet or smartphone.
The information is relayed to both the pool professionnal and POLYTROPIC’s Technical Service, who can then anticipate any problems.
In the event of a malfunction, our technicians are immediately informed and can intervene remotely depending on the problem encountered.
NO NEED TO TRAVEL TO SEE WHAT THE PROBLEM IS!
OPERATION
SIMPLE AND INNOVATIVE !
The Wi-Fi module is installed externally for better signal reception and as standard on all our Inverter Swimming pool Heat pumps.
*with exception of the Cryo Inverter
Bluetooth functionality for an easier and faster pairing. Wi-Fi network and password are sent directly to the swimming pool Heat pump from your smartdevice
Benefits for pool professionals
SIMPLE AND INNOVATIVE !
The Wi-Fi module is installed externally for better signal reception and as standard on all our Inverter Swimming pool Heat pumps.
*with exception of the Cryo Inverter
Bluetooth functionality for an easier and faster pairing. Wi-Fi network and password are sent directly to the swimming pool Heat pump from your smartdevice
4G OPTION
-Allows for the connection of the Swimming pool Heat pump without a fixed Wi-Fi network
-No configuration necessary-once the system is powered up it automatically connects and then communicates with our Technicenter
-4G capability allows for a connection almost anywhere
REMOTE MANAGEMENT
A true preventive maintenance tool, the information is transmitted to our TechniCenter, which can then remotely anticipate problems, access the settings and adjust, optimise or even update the heat pump accordingly.
The connection via Modbus enables access to all the heat pump settings and allows for their modification in “direct mode”.
Firmware is automatically updated remotely with new features-no manipulation is necessary
PROACTIVITY
Thanks to error code feedback, the TechniCenter can remotely initiate an appropriate After Sales service procedure immediately, even before the pool user becomes aware of a possible issue or its consequences.
EXPERT ADVICE
The TechniCenter will be happy to advise you on the efficient management of your swimming pools along with all the possible energy savings for your customer.
EFFICIENCY
PolyConnect is linked to the POLYTROPIC TechniCenter and provides our technicians with an overview of the line of connected systems as well as their individual status.
In the event of an error code, they can access the device settings via their secure interface to resolve the fault. There is no longer any need to send a technician to the installation to check on the problem, collect basic information or make adjustments to the equipment.
Advantages for your customer
Thanks to the smartphone remote management application, your customer will have access to:
+ COMFORT
Access to all settings at any time.
(e.g.: heating your pool or changing the temperature while away from home)
+ EASY TO USE
Access to technical documentation, video tutorials, operating manuals is preventive, problems are anticipated and eventual malfunctions corrected remotely.
+ ENERGY SAVINGS
Possibility of real-time monitoring, correct operation and receipt of advice/scenario notifications. (e.g.: “Don’t forget to switch on your heat pump to benefit from
this sunny weekend!”)
+ SERENITY
Thanks to our POLYTROPIC customer service specialists who monitor and provide real time remote technical diagnosis and intervention.
CONCLUSION: a functional and well-maintained pool at all times!
The app in detail
POLYCONNECT IS A SECURE, FREE, AND USER-FRIENDLY APPLICATION
Thanks to an intuitive interface, it enables remote control of the heat pump via a smartphone or tablet: machine status, water temperature, external temperature, filter pump operation, heating temperature set point, operating mode selection, alarms, programming of operating ranges…
A MUST FOR YOUR CONNECTED CUSTOMERS WHO WANT FULL CONTROL OF THEIR DEVICES!
In order to ensure a complete follow-up, all the data collected from the systems connected with Polyconnect, is stored for five years:
• all alarm history
• internal temperature sensor probes
• the operating time of compressors, pumps, etc….
• user settings
PolyConnect was developed by our internal departments and all our servers are based in France (GDPR compliance).
The application can be downloaded from the Apple Store or Google Play,
Consult the General Terms of Use of Polyconnect
An open system and a solid partnership
Our salt water or chlorine treatment solutions are compatible with PolyConnect and can be remotely managed via the mobile app, with the same functionality and history as the Polytropic heat pumps.
PolyConnect is installed as standard on the:
