Support and assistance

A developed After-sales department network for all professional and private users

Polytropic has selected 80 technical stations in France and around 90 more in Spain, Germany, Benelux, the United Kingdom and Switzerland.

Centralised at the Lyon headquarters, this approved network is strictly monitored, to provide quick interventions. We take all calls: technical questions, use, etc.

 

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We are with you throughout the product life cycle

We technically support installers for the selection, installation and commissioning of equipment.

After-sales troubleshooting is done directly with the customer. Our technicians launch and carry out all the necessary procedures without any need for written confirmation.

Impression

How do you choose your heat pump?

PRIVATE INDIVIDUAL?

Answer a quick questionnaire to determine the heat pump model best suited to your needs.

PROFESSIONAL?

Properly select and configure your clients’ heat pumps using our Aquavariation software.

PRIVATE INDIVIDUAL?

Answer a quick questionnaire to determine the heat pump model best suited to your needs.

PROFESSIONAL?

Properly select and configure your clients’ heat pumps using our Aquavariation software.

Questions? All our teams are available!

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    Why choose Polytropic

    Your benefits

    Technical documents