Support and assistance
A developed After-sales department network for all professional and private users
Polytropic has selected 80 technical stations in France and around 90 more in Spain, Germany, Benelux, the United Kingdom and Switzerland.
Centralised at the Lyon headquarters, this approved network is strictly monitored, to provide quick interventions. We take all calls: technical questions, use, etc.
We are with you throughout the product life cycle
We technically support installers for the selection, installation and commissioning of equipment.
After-sales troubleshooting is done directly with the customer. Our technicians launch and carry out all the necessary procedures without any need for written confirmation.